an999 Terms & Conditions

These Terms and Conditions ("Terms") govern the use of the an999 platform and all services provided under it ("Services"). Accessing the an999 website, creating an account, or using any service means you have fully read, understood, and accepted these Terms.

Age Requirement

All services on an999 are for users aged 21 or older only. You confirm that you are at least 21 years old and that you are using this platform consciously for yourself. Operating an account on behalf of a minor is strictly prohibited, and any such account will be closed immediately.

One Account Policy

Each person may create only one account on an999. If multiple accounts belonging to the same person are detected, all related accounts will be suspended or permanently closed and funds on deposit may be forfeited.

Accuracy of Information

You must provide accurate and up-to-date information at the time of registration, including:

• Full name (as on your national identity card)
• Active mobile number
• Valid email address
• Date of birth

Providing false information will result in account cancellation and suspension of any winnings owed.

Account Security

Keeping your login credentials confidential is entirely your responsibility. an999 will never ask for your password by email or message. If you suspect unauthorized access to your account, notify our support team immediately.

Deposit Limits & Methods

The minimum deposit amount on an999 is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks). Only payment methods registered in your own name may be used.

Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, additional verification may be required in the following situations:

• First-time withdrawal request
• Large amount withdrawals
• Unusual transaction patterns
• Incomplete identity verification

Third-Party Transactions Prohibited

Depositing or withdrawing using a payment method or bank account registered in someone else's name is strictly prohibited. If such a transaction is detected, the account will be suspended immediately.

Welcome Bonus

New members at an999 receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 gives a ৳2,000 bonus and brings your total balance to ৳3,000. Depositing ৳10,000 gives the maximum ৳8,000 bonus, bringing your total balance to ৳18,000.

Wagering Requirement

A 15x wagering requirement applies to the bonus. Wagering is calculated on the bonus amount only — the deposit amount is not included. For example, a ৳2,000 bonus × 15 = ৳30,000 must be wagered before winnings from the bonus can be withdrawn.

General Bonus Rules

• Each promotional offer will have a specific validity period and conditions, which will be clearly stated on the offer page.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement has been met.
• an999 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If evidence of bonus abuse or manipulation is found, the bonus and any related winnings will be forfeited.
• Claiming bonuses on multiple accounts from the same person, household, or device is prohibited.

Fair Play Policy

an999 is committed to operating a fair and transparent platform. All games on the platform are operated through certified software providers and there is no human intervention in determining outcomes.

Data Security

Your personal and financial information is protected by SSL encryption technology. We do not sell or transfer your information to any third party, though we may be required to share information with relevant authorities in cases of legal obligation.

Prohibited Activities

The following activities are strictly prohibited on the an999 platform:

• Playing games using bots or automated software
• Manipulation or collusion with other players
• Money laundering or depositing funds from illegal sources
• Exploiting system vulnerabilities or technical errors
• Disrupting the normal operation of the platform

VIP Tiers & Cashback

an999 has four VIP tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

Tier Changes & Benefits

Through regular and active play you can advance to higher VIP tiers. Each tier comes with additional benefits, priority support, and special offers. an999 reserves the right to change the VIP program terms at any time and does not guarantee that any previously attained tier will be maintained.

Cashback Payment Rules

Cashback is generally credited to your account at a set time each week. Cashback funds may be withdrawn directly or used for gameplay; applicable conditions will be stated in the offer details.

Self-Exclusion Feature

an999 provides various tools to ensure a mindful gaming experience. You can voluntarily suspend your account for a set period or close it permanently. For more details, visit our Responsible Gaming page.

Deposit Limit Setting

You can set your own maximum daily, weekly, or monthly deposit limits. Once a limit is set, reducing it takes effect immediately; increasing it may be subject to a waiting period.

Problem Gambling Support

Online gaming carries financial risk. Play for entertainment and within your means. Contact our support team for any issues related to gaming. an999 gives responsible gaming the highest priority.

All content published on the an999 website — logos, graphics, text, software, application interfaces, and other materials — is the property of an999 or its respective licensors. Reproduction, distribution, or commercial use of any content without written permission is strictly prohibited.

Service Disruptions

Temporary service disruptions may occur due to technical issues, maintenance, or third-party service failures. an999's direct liability in such situations is limited.

Gaming Losses

an999 is not responsible for financial losses incurred through gameplay. Each user bears responsibility for their own decisions. an999 is an intermediary platform — it does not determine the outcome of games.

Third-Party Connections

an999 is not directly responsible for the technical quality or outcomes of games supplied by third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, etc.); however, assistance will be provided in resolving any related complaints.

an999's Rights

an999 may suspend or close an account without prior notice in the following cases:

• Violation of these Terms
• Evidence of fraud or manipulation
• Suspicion of money laundering or illegal activity
• Operating multiple accounts
• Use of third-party payment methods

Account Closure at the User's Request

You may voluntarily close your account at any time by contacting our support team. Make sure to withdraw any eligible balance before closure.

Policy on Changes to Terms

an999 reserves the right to change these Terms at any time. Notice will be provided on the site for significant changes. Continued use of the platform after any change means you have accepted the updated terms. We therefore recommend visiting this page regularly.

Dispute Resolution

Any dispute between an999 and a user will first be addressed through direct discussion. For this purpose, contact our 24/7 support team. If a resolution cannot be reached through discussion, both parties may settle the dispute through mutually agreed mediation.

Contact

If you have any questions about these Terms, please contact our support team. We provide assistance in Bengali and English and are available 24 hours a day, 7 days a week via live chat. Email us at: [email protected]